FAQ
General
Do you provide installation services for shower screens and wardrobes?
Yes, we offer professional installation services for all our shower screens and wardrobes. Our experienced team will ensure that your product is installed correctly and safely.
How long does the installation process take?
Installation times vary depending on the complexity of the project. Generally, a shower screen installation takes between 1-3 hours, while a wardrobe installation can take anywhere from a few hours to a full day, depending on the size and design.
Do you offer warranties on your products?
Yes, we offer warranties on all of our products, including shower screens and wardrobes. Our warranties can be found under the warranties tab in our menu.
What are the lead times for ordering and receiving a custom shower screen or wardrobe?
Lead times can vary depending on the product and customization options. Typically, custom orders can take between 1-3 weeks, depending. We will provide you with an estimated install date with the quote.
Can I get a quote for a custom shower screen or wardrobe?
Yes, we offer free quotes for custom projects. Simply reach out to us with your dimensions and design preferences, and we will provide an accurate quote tailored to your needs.
What happens if I need to change or cancel my order?
If you need to make changes to or cancel your order, please contact us as soon as possible. Once your order has been processed or made, we may not be able to make adjustments. However, we’ll do our best to accommodate your needs and offer assistance based on your situation.
Shower Screens
What types of shower screens do you offer?
We offer a range of shower screens, including framed, frameless, and semi-frameless designs. Our screens come in various styles and sizes to fit your bathroom’s unique layout and aesthetic preferences.
Can I customise the size of my shower screen?
Yes, we offer custom sizing options for shower screens to ensure a perfect fit for your bathroom. Simply provide us with your dimensions, and we’ll tailor the design to meet your specific needs.
Are your shower screens easy to clean?
Yes, our shower screens are designed for easy maintenance. Most of our screens feature a glass coating that resists water spots and soap scum, making cleaning simple. We recommend using a mild glass cleaner and a soft cloth to keep your screens sparkling clean.
What should I do if my shower screen is damaged or has a defect?
If your shower screen is damaged or has a defect, please contact our customer service team immediately. We’ll arrange for an assessment and, if necessary, a replacement or repair according to our warranty policy.
What is the difference between framed and frameless shower screens?
The primary difference is the frame. Framed shower screens have a metal frame around the glass, providing extra support and structure, while frameless screens are designed with minimal metal framing, creating a sleek, modern look. Frameless screens are ideal for a clean, contemporary aesthetic, but they may require more precise installation and care.
Can I install the shower screen myself, or should I hire a professional?
While some of our shower screens come with DIY installation kits, we highly recommend hiring a professional for secure and accurate installation. Proper installation ensures the screen is sealed correctly and functions optimally, especially with frameless options. Please note that if you choose to install the shower screen yourself, the warranty may be voided.